About

about_housingDavid Lupberger draws on more than two decades of experience in the residential remodeling field to work with remodelers in developing proven business systems.  Through his work in the remodeling industry, he hopes to redefine the way the industry operates so the trust between quality remodelers and their customers can be leveraged and improved.

Lupberger has been involved with custom home building and remodeling for almost 20 years.  After moving to the Washington DC area, he practiced high-end residential remodeling and focused on delivering the highest quality service to his clients.  Over 90 percent of his work came from repeat and referral business, demonstrating the trust he developed with clients.

That experience in managing customer expectations led him to write a book called, Managing the Emotional Homeowner, which has become one of the bibles of the remodeling industry and helped hundreds of remodelers improve the level of service they provide clients.

Lupberger believes fervently that the best customer service only comes when a remodeler can deliver consistent results, which happens only with proven systems.  He spent nearly 4 years writing the Remodelers Turnkey Program. This series of manuals is a basic how-to text on implementing “standard operating procedures” within a remodeling company.  In the last 5 years, Lupberger has sold over 500 copies of his program, helping hundreds of remodelers improve their businesses, increase their profits, and spend more time with their families.

Now a resident of Boulder, Colorado, Lupberger serves on the board of directors of the National Association of the Remodeling Industry.  He travels extensively, speaking to thousands of remodelers across the country and is a regular on the seminar series at national trade shows.  Contact David by phone, (888) 818-6614, or by email, david@turnkeyprogram.com